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Say What You Are Really Saying!

Say What You Are Really Saying!


By Mary Verstraete, PCC

Have you ever been told, "You did a great job." Did you fully understand what the person was communicating to you? The statement may have produced an appreciative experience, but lacked definition. 

What is an acknowledgment? 


Recognizing a particular ability and how it was specifically demonstrated. Example:

Tara, I’ve noticed your strategic thinking in putting together a plan for your department—it’s thorough, organized, and clearly written. In this example, Tara is genuinely acknowledged and has the opportunity to observe herself through a particular lens of truth.

The result: A more accurate self-awareness, which then contributes to her confidence.

If Tara doesn’t believe in her abilities, this is an obstacle that will hinder her confidence to make insightful decisions that in turn is a roadblock to her future.

What is beneficial to a person who needs to develop confidence? Applying the skill of acknowledgement that explains what is factually observed about his or her abilities.

Clients trust you to be sincere, authentic, genuine, truthful, and to have their best interest at the forefront. Acknowledgement embodies these characteristics, which evokes a capability within clients to genuinely believe in themselves and in their abilities. 

This week:

  • Be intentionally observant
  • Communicate that observation
  • Celebrate for a moment that you added to someone's self-awareness and confidence
Want to Get To Know CCE and the Team?

Want to Get To Know CCE and the Team?

Here is a great place to learn more about CCE: What Makes the Center for Coaching Excellence and Its Training Distinct?              

The CCE team: Joe Denner, Annie Perdue-Olson, Rick Raiford, Jim Reklis, Cecelia Dachtler, and Mary Verstraete

To connect with us.

Call the CCE office today at 612.246.4787 or to schedule a phone call, fill out the consultation form below.

 I couldn't be happier with the training. As a professional coach, I’m now involved in living my vision of being an agent for positive change in people's lives.

Alan Smith
CBMC Northland Area Associate Director