Businesses that optimize connection through conversations outperform competitors by 25% in gross margin and 85% in sales growth.[1]

THE LINCHPIN

Conversation Matters! ©

If you will allow me 5 minutes of your time, I would love to share data—and insight—that can provide a path to incredible leadership and performance growth in your organization.

The culture of connectivity, trust, and innovation

dis•en•gaged
/,disən’gājd/
emotionally detached

Of the approximate 100 million people in America who hold full-time jobs, 33% are engaged and inspired at work, and assumed to have a great boss.

As for the remainder, 16 million (16%) are "miserable" and actively looking for jobs, and 51 million (51%) are neither engaged nor inspired in their work. That is two-thirds of any workforce on average. There is a cost to this.

In 2017, actively disengaged employees cost the U.S. an estimated $483–$650 billion in lost productivity. [2]

Could it be that workforce churn is significantly affected by personal connection and trust? Of those engaged and inspired at work, having a “great boss” is held hand-in-hand.

But what makes a great boss?

Developing employees that thrive in the workplace

Engaged workers are the lifeblood of any organization.

Understanding engagement isn’t difficult. When have you been the most motivated? The most connected? The most excited about your work? Do you respond differently to leaders that know and care for you than those who keep you at a distance?

According to the Society for Human Research Management (SHRM),[3] 75% of professionals report the difficulty in recruiting stems from three top areas of missing soft skills:

  1. Problem solving, critical thinking, innovation, and creativity
  2. Ability to deal with complexity and ambiguity
  3. Communication

In a world where intelligent machines are taking over physical, repetitive, and basic cognitive tasks, social and emotional skill needs are at an all time high.

In all 3 skill deficits, authentic conversation provides an immediate bridge to this gap. But how do we improve our conversation skills?

Skillful conversation—the most effective remedy

“What happens without conversation?”
Nothing.

Being a conversational leader is one of the most important competencies in a leader’s skill set. Monique Valor, Executive Coach and Professor at EDHEC Business School says it well:

“If your job involves leading others, the implications are clear: the most important thing you can do each day is to help your team members experience progress at meaningful work.

To do so, you must understand what drives each person, help build connections between each person’s work and the organization’s mission and strategic objectives, provide timely feedback, and help each person learn and grow on an ongoing basis.”

While conversation is considered a soft skill, it is by no means a soft approach to leadership and decision making. It is, in contrast, one of the strongest marks of skilled leadership.

“Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.”
- SIMON SINEK

Lead your organization into massive growth

For the last 30 years, we have been refining the art of conversational leadership—how to bring honor, connection, inspiration, and trust into your realm of influence, ultimately defining and creating a culture that perpetuates these values and extends organizational success.

If you would like to know more, we offer customized and comprehensive training based on your specific needs. 

Tailored to fit your needs

No two leaders or organizations are exactly alike. That's why we provide customized and comprehensive training. From targeted luncheons or 1-day seminars, up to workshops and extended training over months, we can create the ideal training to meet your specific needs. 

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