Everything Important Happens in Conversation

By Mary Verstraete

We are pleased to announce the launch of a new customized training–Conversation Matters!

This workshop is designed to train leaders to understand the leadership impact of their daily conversations and apply conversational skills to build extraordinary team relationships, accelerating business results.

 Conversation skills are critical to promote intrinsic motivation in your employees and prevent unnecessary turnover. Statistics support the necessity of this skill. Of approximately 100 million people in America who hold full-time jobs, 33% are engaged and inspired at work and assumed to have a great boss. As for the remainder, 16 million (16%) are “miserable” and actively looking for jobs, and 51 million (51%) are neither engaged nor inspired in their work. That is two-thirds of any workforce on average. Gallup-State of the American Workplace Report

Engaged workers are the lifeblood of any organization.

Monique Valcour, executive coach and professor at EDHEC Business School says it well:

If your job involves leading others, the implications are clear: the most important thing you can do each day is to help your team members experience progress at meaningful work. To do so, you must understand what drives each person, help build connections between each person’s work and the organization’s mission and strategic objectives, provide timely feedback, and help each person learn and grow on an ongoing basis.

Being a conversational leader is one of the most important competencies in a leader’s skill set. Authentic and skillful conversations empower employees who will care about their organization because they see that their leaders care about them.

Effective conversations don’t just happen. It takes intentional effort and skill. Making time to set this invaluable goal can change your leadership influence and increase your effectiveness.

For the last 15 years, the Center for Coaching Excellence has been refining the art of conversational leadership—how to bring honor, connection, inspiration, and trust into your realm of influence, ultimately defining and creating a culture that perpetuates these values and extends organizational success.

If you’d like to know more about our comprehensive training customized to your specific needs, contact Mary Verstraete for a free consultation.

Mary Verstraete, CCE President at 612.246.4787 or email maryv@centerforcoachingexcellence.com